An online retailer recently underwent an AI transformation after it realized it no longer needed to employ an expensive local workforce to provide customer support. They split their customer support between AI bots serving as the first tier of support and an offshore team to which AI could escalate calls, functioning as a second tier of support. Its operational costs dropped precipitously, but so…
Skillsoft: How to go from AI vision to AI reality
July 15, 2024
Don’t get AI envy — it doesn’t matter where you are on your AI journey, just as long as you’re on it.
Debasis Dutta, SVP and head of Codecademy Enterprise Solutions at Skillsoft, offered this advice at this week’s VB Transform in San Francisco.
“It is the…
Just days after a massive election win, UK’s new Labour government has hit the ground running and is already making progress on increasing solar power deployment.
The UK just held an election on July 4th, in which the country declared its independence from the Tories (heh)…
U.S. Treasury Secretary Janet Yellen has addressed concerns about Russia using cryptocurrency to evade sanctions. During her testimony before the House Financial Services Committee, Yellen acknowledged the potential threat, noting that while it may not be a significant issue now, it could become more concerning as sanctions intensify.
Yellen: We Are Very Attentive to the Use of Crypto
U.S.
SEC Enforcement Director Calls for Stronger Crypto Regulation Citing Rising Investor Harm
July 15, 2024
Gurbir S. Grewal, Director of the U.S. Securities and Exchange Commission (SEC)’s Division of Enforcement, addressed crypto regulation at the William & Mary Business Law Review’s Symposium earlier this month. He stressed the need to enforce federal securities laws in…
The Philippine Department of Justice (DOJ) has charged two Russian nationals with stealing PHP340 million ($6.2 million) worth of XRP cryptocurrency from a local crypto exchange. The suspects allegedly hacked Coins.ph’s system to commit the theft. The DOJ emphasized the…
Jared Kaplan, Anthropic‘s Chief Science Officer and co-founder, didn’t mince words at VentureBeat’s Transform 2024 conference. His message? Generative AI technology is set to become as commonplace as smartphones, reshaping how we work, play, and interact with technology enabling on-demand bespoke software.
“If we’re right about the rate at which AI systems are going to improve, then AI…
At VentureBeat’s Transform 2024 conference yesterday, VAST Data Founder and CEO Renen Hallak shared insights into the company’s approach to AI infrastructure, offering a glimpse into the future of enterprise AI systems.
Hallak introduced VAST Data’s concept of a global…
Is bigger always better when it comes to large language models (LLMs)?
“Well, the answer is quite simply yes and no,” Yasmeen Ahmad, managing director of strategy and outbound product management for data, analytics and AI at Google Cloud, said onstage at VB Transform…
Navy Under Secretary Erik Raven will step down from his position next month, the Navy said.
Raven took on the job in April 2022 and has served as the Department of the Navy’s chief operating officer and chief management officer, according to his official biography.
He oversaw a variety of programs and was responsible for the department’s business operations, risk management and performance…
