AI & RoboticsNews

Can we please stop talking about replacing employees with AI?

An online retailer recently underwent an AI transformation after it realized it no longer needed to employ an expensive local workforce to provide customer support. They split their customer support between AI bots serving as the first tier of support and an offshore team to which AI could escalate calls, functioning as a second tier of support. Its operational costs dropped precipitously, but so…
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AI & RoboticsNews

Skillsoft: How to go from AI vision to AI reality

Don’t get AI envy — it doesn’t matter where you are on your AI journey, just as long as you’re on it.  Debasis Dutta, SVP and head of Codecademy Enterprise Solutions at Skillsoft, offered this advice at this week’s VB Transform in San Francisco.  “It is the…
CryptoNews

US Treasury 'Very Attentive' to Russia's Use of Cryptocurrency, Yellen Says – Featured Bitcoin News

U.S. Treasury Secretary Janet Yellen has addressed concerns about Russia using cryptocurrency to evade sanctions. During her testimony before the House Financial Services Committee, Yellen acknowledged the potential threat, noting that while it may not be a significant issue now, it could become more concerning as sanctions intensify. Yellen: We Are Very Attentive to the Use of Crypto U.S.
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AI & RoboticsNews

Anthropic Co-Founder: AI’s future lies in on-demand bespoke software

Jared Kaplan, Anthropic‘s Chief Science Officer and co-founder, didn’t mince words at VentureBeat’s Transform 2024 conference. His message? Generative AI technology is set to become as commonplace as smartphones, reshaping how we work, play, and interact with technology enabling on-demand bespoke software. “If we’re right about the rate at which AI systems are going to improve, then AI…
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DefenseNews

Navy Under Secretary Erik Raven to leave job in August

Navy Under Secretary Erik Raven will step down from his position next month, the Navy said. Raven took on the job in April 2022 and has served as the Department of the Navy’s chief operating officer and chief management officer, according to his official biography. He oversaw a variety of programs and was responsible for the department’s business operations, risk management and performance…
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