AI & RoboticsNews

Google Cloud’s Contact Center AI hits general availability

November 14, 2019
Google Cloud is making Contact Center AI generally available for use today. The cloud service is built with conversational AI engine Dialogflow to automate interactions with customers in call centers. Contact Center AI contains Virtual Agent to automatically respond to customer queries with voice or text or hand off the conversation to a person when a bot is unable to help a customer. Agent Assist…
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MobileNews

Google’s rollout of RCS chat for Android users in the US

November 14, 2019
Google is announcing that today, a year and a half after it first unveiled RCS chat as Android’s primary texting platform, it is actually making RCS chat Android’s primary texting platform. That’s because it is rolling out availability to any Android user in the US…
GamingNews

Rockstar apologizes for buggy Red Dead Redemption 2

November 14, 2019
Red Dead Redemption 2 was one of the biggest console hits of 2018. After waiting a full year, PC gamers finally got a chance to play the gritty, Western-themed adventure when it was released last week. However, many experienced game-breaking bugs. Rockstar has apologized…
MobileNews

Razer unveils its Kraken Ultimate headset with THX Spatial Audio

November 14, 2019
For competitive gamers, 3D audio can make the difference between locating a sneaking enemy and getting taken down by a well-aimed shot. Razer’s gaming headsets have primarily used 7.1 surround sound for 3D audio in the past, but now the company is expanding its range of competitive gaming headsets using THX Spatial Audio with the launch of the Razer Kraken Ultimate. THX Spatial Audio is a…
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GamingNews

Share your memories of the first Xbox console!

November 14, 2019
Tomorrow marks the eighteenth anniversary of the original Xbox, the first console from Microsoft that kicked off a rivalry with PlayStation that still burns today. Stockier and arguably more stylish than the first PlayStation, the first generation Xbox featured a 733MHz…
MobileNews

Apple debuts Research app with new iPhone and Watch health studies

November 14, 2019
Apple has released its Research app and opened up its latest iPhone and Watch health studies, just after the results of its heart-rate project with Stanford emerged. This time around, it’s hoping to uncover insights about women’s health, heart and movement and hearing. For the women’s health study, the company’s teaming up with the Harvard T.H. Chan School of Public…
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MobileNews

The Motorola Razr avoids Samsung’s worst folding phone mistakes

November 14, 2019
Late last night, Motorola announced the new Razr phone, which is a much-leaked folding device that looks exactly like a wider version of the classic Razr. It has a folding OLED screen and Chaim Gartenberg headed out to LA to check it out. Read Chaim’s impressions and definitely watch the hands-on video. I have done so multiple times and have Zaprudered portions of it to try to suss out exactly…
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