AI & RoboticsNews

Coronavirus is prompting companies to adopt AI call center solutions

As the continued spread of COVID-19 disrupts workplaces and travel plans around the globe, customer service centers are experiencing an unprecedented uptick in overall call volume. This week, travelers looking to modify their itineraries with Canadian airline WestJet experienced waits in excess of 10 hours. Banks and credit card companies, including Capital One, are seeing longer-than-average hold…
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MobileNews

Oppo’s Realme set to launch spin-off Narzo sub-brand in India

In a weird Inception-like move, Oppo’s sub-brand Realme is set to create a sub-brand of its own. Realme’s Narzo line will take on the growing Pocophone and Redmi lines head-on. The idea of a smartphone sub-brand is nothing new but as we’re seeing in more competitive…
AI & RoboticsNews

Bnh.ai is a new law firm focused only on AI

When VentureBeat asked Andrew Burt why he was starting an AI-focused law firm, Burt was quick to clarify that it’s about AI analytics. But that didn’t answer the underlying question of why the world needs a law firm focused so precisely on this one key area. “The thesis behind the law firm is that traditional legal expertise on its own is not sufficient,” said Burt, a Yale Law School…
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MobileNews

Stadia 2.10 preps wireless Stadia Controller for Android, and ‘Pro-only games’

The Google Stadia app updated on Android and iOS this week, and while things don’t look any different on the surface, we’ve found that Google is prepping to bring wireless Stadia Controller support to Android, along with a mention of “Pro-only games.” About APK Insight: In this “APK Insight” post, we’ve decompiled the latest version of an application that Google uploaded to the…
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MobileNews

Samsung releases another Galaxy S20 update to fix camera, autofocus issues

Samsung’s new Galaxy S20 series is full of some really great flagship phones, but they suffer a bit in the camera department. After promising to fix issues, Samsung is now rolling out a new update for the Galaxy S20, which apparently focuses on camera and autofocus qualms. reports that a new Galaxy S20 update is available, at least for some variants of the device. The update is rolling out so…
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