AI & RoboticsNews

Amex bets on AI and NLP for customer service

June 17, 2021
Elevate your enterprise data technology and strategy at Transform 2021. The customer draws the AI roadmap at American Express (Amex), at least according to two of the company’s top AI leaders. When describing their latest project, Josh Pizzaro, the company’s director of AI, and Cong Liu, the VP of natural language processing and conversational AI, couldn’t stress this enough. “We were…
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MobileNews

Congress to vote on new antitrust package that wants zero Apple pre-installed apps on the iPhone

June 17, 2021
Last week, Democratic Representative David Cicilline introduced new antitrust reform legislation that would prohibit Apple from pre-installing its own apps. According to a report by Bloomberg, Cicilline says that “a proposal prohibiting tech platforms from giving an advantage to their own products over those of competitor would mean Apple can’t swipe devices with pre-installed apps on its…
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MobileNews

Google’s ‘Be Internet Awesome’ program adds new evidence-based curriculum

June 17, 2021
Google launched a program to help teach kids about online safety four years ago. The latest update to the Be Internet Awesome curriculum today adds 11 new lessons following an outside evaluation. The company commissioned a study from the University of New Hampshire that “recommended opportunities where kids could benefit from more guidance.” It otherwise found that the Google program aided…
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MobileNews

Stadia store gains experimental ‘Filter Search’ on Android

June 17, 2021
Stadia’s Android app is rolling out an experimental “Filter Search” to let you more easily find items in the store. In April, Stadia’s web app gained a proper search bar, allowing gamers to find the games and expansions they’re looking for by searching for their…
MobileNews

Google claims technical issues running Assistant and Alexa simultaneously, Sonos claims otherwise

June 17, 2021
As a court case between Google and Sonos rages on, an interesting tidbit has recently come out. Google says that there are technical issues preventing Google Assistant and Alexa from running side-by-side on the same device, but Sonos claims they’ve figured it out. Protocol reports that Google’s senior public policy director, Wilson White, said during the case that there are “technical…
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