AI & RoboticsNews

Pegasystems aims for better customer service through AI

Join today’s leading executives online at the Data Summit on March 9th. Register here. Everyone has experienced a negative or unhelpful customer service interaction. And agents themselves are fully aware of the problem. According to a new survey commissioned by software developer Pegasystems, more than half of customer service agents admit to botching how they record customer requests…
Read more
AI & RoboticsNews

AI Weekly: AI beats race car drivers in a video game and a U.S. bill promises to regulate social media

Join today’s leading executives online at the Data Summit on March 9th. Register here. This week in AI, Sony — the Japanese electronics giant that’s still selling luxury MP3 players — announced Gran Turismo (GT) Sophy, an AI system that can outrace human drivers in head-to-head competition in the video game series Gran Turismo. Alphabet-owned AI research lab DeepMind revealed that…
Read more
MobileNews

Xiaomi targeting Apple in ‘life and death’ growth plan with 20,000 new retail stores and more

An ambitious new growth plan will see Xiaomi targeting Apple, aiming to overtake the Cupertino company to become China’s biggest premium smartphone brand. It follows news that record iPhone 13 sales in China saw Apple take the top slot in China during Q4, achieving its highest ever share of the smartphone market in the country… Background Xiaomi rose to prominence by essentially aiming to…
Read more
Cleantech & EV'sNews

Quick Charge Podcast: February 10, 2022

Listen to a recap of the top stories of the day from Electrek. Quick Charge is available now on Apple Podcasts, Spotify, TuneIn and our RSS feed for Overcast and other podcast players. New episodes of Quick Charge are recorded Monday through Thursday and again on Saturday. Subscribe to our podcast in Apple Podcast or your favorite podcast player to guarantee new episodes are delivered as…
Read more