AI & RoboticsNews

Zendesk integrates AI with intelligent triage to speed up CX responses

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Customer service is a tough business, with multiple challenges that businesses need to address quickly in order to maintain the best possible customer experience. In a bid to help organizations deal with customer service challenges more quickly, San Francisco-based Zendesk…
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MobileNews

iPhone 15 Pro models will get A17 chip, while other models get older chip – Nikkei

iPhone 15 Pro models will again be the only ones to get Apple’s latest chip next year, according to a new report today. This would mirror the approach the company used for the iPhone 14, with the Pro models getting a new A16 chip while the standard and Plus models have last year’s A15 chip … Background This year was the first time that Apple used the processor as a point of…
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MobileNews

Everything new with Focus Mode on iOS 16

Focus Mode on iOS 16 is receiving a lot of improvements. First announced during WWDC 2021, this function helps users to save time by choosing different apps that can notify them depending on the time of the day. For example, when you’re working, you can change your Home…
MobileNews

Dictating on the iPhone – how to get the best results

Dictating on the iPhone is, I would confidently estimate, something I do more than typing. Siri is also the main way I control my HomeKit devices. Any time I’ve mentioned either of these things, there are always comments from people saying how terrible their experience is with both, so I thought I’d share a few things I think make a difference. If you’ve just updated to iOS 16, now is a…
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MobileNews

Samsung to benefit from more iPhone 14 Pro OLED panel orders

Samsung Display is expected to get more OLED panel orders for the iPhone 14 Pro series as its rivals have had a low yield rate for the premium low-temperature polycrystalline oxide (LTPO) OLED panels, according to people familiar with the matter. The report comes from The Elec a few days before Apple officially starts selling the new iPhone 14 Pro models. According to the publication, “Samsung…
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