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Neural machine translation (NMT), or AI that can translate between languages, is in widespread use today, owing to its robustness and versatility. But NMT systems can be manipulated if provided prompts containing certain words, phrases, or alphanumeric symbols. For example, in 2015 Google had to fix a…
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Technology industry veterans Tom Davenport and Tom Seibel have seen firsthand how data, analytics and artificial intelligence have changed business models over the past three…
Did you miss today’s livestream? Watch the AI at the Edge & IoT Summit on demand now.
At Transform 2021, Sarah Pearson, AI/ML for DoD spoke with Jonathan Rosenberg, CTO and Head of AI at Five9, Christian Kitchell, AI solutions executive & head of Erica at the…
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AI technologies are becoming prevalent in enterprises around the world. While the adoption rate varies between businesses, a majority of them — 95% in a recent S&P Global report — consider AI to be important in their digital transformation efforts. Organizations were…
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Ethics and artificial intelligence have become increasingly intertwined due to the pervasiveness of AI. But researchers, creators, corporations, and…
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Capital One has a 99% success rate when it comes to understanding customer responses to an SMS fraud alert, according to Ken Dodelin, the company’s VP…
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IBM distinguished engineer and chief data scientist John Thomas contends that for organizations to really embrace AI, they need to adopt a factory model that automates as much of the model building process as possible.
Just like a traditional factory would create physical…
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Lambda, an AI infrastructure company, this week announced it raised $15 million in a venture funding round from 1517, Gradient Ventures, Razer, Bloomberg…
AI execs unpack call center automation boom
July 15, 2021
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During the pandemic, enterprises turned to automation to scale up their operations while freeing customer service reps to handle increasingly challenging…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Zillow has been a big name for online home seekers. There have been more than 135 million homes listed on the platform, and the company has streamlined the real estate transaction process from home loans, title, and buying. It says AI has been at the heart of success in…
