AI & RoboticsNews

OpenAI open sourced a new Customer Service Agent framework — learn more about its growing enterprise strategy

Editor’s note: Carl will lead an editorial roundtable on this topic at VB Transform next week. Register today. OpenAI has released a new open-source demo that gives developers a hands-on look at how to build intelligent, workflow-aware AI agents using the Agents SDK. As first noticed by AI influencer and engineer Tibor Blaho (of the third-party ChatGPT browser extension AIPRM), OpenAI’s new…
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AI & RoboticsNews

The Interpretable AI playbook: What Anthropic’s research means for your enterprise LLM strategy

Anthropic CEO Dario Amodei made an urgent push in April for the need to understand how AI models think. This comes at a crucial time. As Anthropic battles in global AI rankings, it’s important to note what sets it apart from other top AI labs. Since its founding in 2021, when seven OpenAI employees broke off over concerns about AI safety, Anthropic has built AI models that adhere to a set of…
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AI & RoboticsNews

Rethinking AI: DeepSeek’s playbook shakes up the high-spend, high-compute paradigm

When DeepSeek released its R1 model this January, it wasn’t just another AI announcement. It was a watershed moment that sent shockwaves through the tech industry, forcing industry leaders to reconsider their fundamental approaches to AI development. What makes DeepSeek’s accomplishment remarkable isn’t that the company developed novel capabilities; rather, it was how it achieved comparable…
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AI & RoboticsNews

Cutting cloud waste at scale: Akamai saves 70% using AI agents orchestrated by kubernetes

Particularly in this dawning era of generative AI, cloud costs are at an all-time high. But that’s not merely because enterprises are using more compute — they’re not using it efficiently. In fact, just this year, enterprises are expected to waste $44.5 billion on unnecessary cloud spending. This is an amplified problem for Akamai Technologies: The company has a large and complex cloud…
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