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Capital One has a 99% success rate when it comes to understanding customer responses to an SMS fraud alert, according to Ken Dodelin, the company’s VP of mobile, web, conversational AI, and messaging products. Dodelin was speaking today about how the bank harnesses the power…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
IBM distinguished engineer and chief data scientist John Thomas contends that for organizations to really embrace AI, they need to adopt a factory model…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Lambda, an AI infrastructure company, this week announced it raised $15 million in a venture funding round from 1517, Gradient Ventures, Razer, Bloomberg…
AI execs unpack call center automation boom
July 15, 2021
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During the pandemic, enterprises turned to automation to scale up their operations while freeing customer service reps to handle increasingly challenging workloads. According to Canam Research, 78% of contact centers in the U.S. now intend to deploy AI in the next 3 years. And…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Zillow has been a big name for online home seekers. There have been more than 135 million homes listed on the platform, and the company has streamlined…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
LinkSquares, a contract management and analytics tool for legal and finance teams, today announced that it raised $40 million in a series B funding round…
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Cape Analytics, a company meshing AI with aerial imagery to power property insurance inspections, has raised $44 million in a series C round of funding.
Founded in 2014, Mountain View, California-based Cape Analytics enables insurance providers such as AXA and Western Mutual to…
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Replica Studios has launched early access to integrate its voice actor service into Unreal Engine’s MetaHuman Creator, enabling developers to create…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Ameen Kazerouni, chief analytics officer at Orangetheory Fitness, is well-versed in AI. His experience working as the head of AI and machine learning at…
Announcing nominees for the 2021 Women in AI Awards
July 14, 2021
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As part of Transform 2021, we’re excited to announce the full list of nominees for the third annual Women in AI Awards. While only a handful will ultimately be chosen as winners in each of four categories, we consider all the women below to be the trailblazers and innovators…
