Report: 40% of execs say increasing business process efficiency is top benefit of AI
November 9, 2021
According to a new report from CognitiveScale, 40% of respondents identified increasing business process efficiency as the top benefit to gain from deploying AI, while another 36% of respondents identified improving customer service as the top benefit.
The adoption of artificial intelligence is growing worldwide. The need to boost customer service, employee efficiency, and acceleration of…