AI & RoboticsNews

Getting AI from the lab to production

Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream. The enterprise is eager to push AI out of the lab and into production environments, where it will hopefully usher in a new era of productivity and profitability. But this is not as easy as it seems because it turns out that AI tends to behave much differently in the test…
Read more
AI & RoboticsNews

Ethics and ownership of AI-powered identities

Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream. This article was contributed by Taesu Kim, CEO of Neosapience With the tremendous advances in how AI/ML technologies are being deployed, one of the…
AI & RoboticsNews

AI Weekly: Watson Health and semi-autonomous driving failures show the dangers of overpromising AI

Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream. This week in AI, reality came knocking — both for AI health tech and semi-autonomous driving systems. IBM agreed to sell the assets from its Watson Health business to investment firm Francisco Partners, following the division’s steeply declined performance. Meanwhile…
Read more
AI & RoboticsNews

Personetics, an AI-powered customer engagement and insights platform for banks, raises $85M

Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream. Personetics, an AI-powered platform used by some of the world’s biggest banks to issue tailored advice and insights to customers, has raised $85 million. As banks and financial institutions grapple with digital transformation in a world that has rapidly transitioned to…
Read more
AI & RoboticsNews

Capacity, which taps AI to automate customer service response, raises $16M more

Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream. As pandemic headwinds beset brands, they’ve had to deal with increasing customer service challenges ranging from providing a consistent experience during digital transformations to scaling service teams in response to influxes in support requests. Businesses are under…
Read more