Meet Amelia, the US Navy’s conversational AI tech-support tool

WASHINGTON — The U.S. Navy will begin rolling out a conversational artificial intelligence program known as “Amelia” that’s capable of troubleshooting and resolving the most commonly asked tech-support questions from sailors, Marines and civilian personnel. The full rollout, expected in August, is the latest step in the $136 million Navy Enterprise Service Desk venture, meant to modernize…
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