ServiceNow unveils Now Assist for Virtual Agent, a generative AI solution for self-service
June 13, 2023
ServiceNow today announced its latest generative AI solution, Now Assist for Virtual Agent, with the aim of revolutionizing self-service by offering intelligent and relevant conversational experiences. The new capability expands on ServiceNow’s strategy of integrating generative AI capabilities into its Now Platform, which helps customers to streamline digital workflows and optimize…