Databricks is tackling the challenge of AI model performance by addressing the critical issue of data labeling. While labeled data has long been essential for training AI models, enterprises often face a significant bottleneck—not in technology, but in the lengthy process of collecting, curating, and labeling domain-specific data. This “data labeling tax” forces technical leaders to either…
Observe.ai unveils 30-billion-parameter contact center LLM and a generative AI product suite
June 20, 2023
Conversation intelligence platform Observe.ai today introduced its contact center large language model (LLM), with a 30-billion-parameter capacity, along with a generative AI suite designed to enhance agent performance. The company claims that in contrast to models like…