AI & RoboticsNews

Idiomatic bets on contextual AI as it grows its voice-of-customer platform

Many of today’s organizations base their business decisions largely on structured data such as credit card transactions and earnings reports. This type of data is often easy to search for and analyze, existing in predefined formats that help companies determine which benchmarks need to be met or exceeded in the future. However, this information doesn’t tell them what makes their customers tick…
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