Aflac takes on claims challenges to scale AI efforts
March 29, 2023
This article is part of a VB special issue. Read the full series here: The quest for Nirvana: Applying AI at scale.
For Aflac, which provides supplemental insurance to more than 50 million people worldwide (and is well-known for its duck mascot), delivering AI at scale across the organization has become a top priority since the pandemic.
Aflac has been forced to accelerate its digital…
