Shortly after the Galaxy S20 series launched last year, numerous reports of spontaneous cracks appearing on the back camera glass emerged online. It’s still unknown how widespread the issue is but the company has since acknowledged the problem and said that the users are not at fault.
A US law firm, however, thinks that this isn’t enough and Samsung has breached several consumer-protection laws. The firm in question is Hagens Berman and claims that the Korean tech giant has misled the consumers. The glass for the camera module is low-quality and doesn’t reflect the price of the devices.
Furthermore, once the glass cracks, it voids the IP rating and cripples one of the phone’s main functionality – the camera. This issue affects pretty much all of the Galaxy S20 devices, including their 4G and 5G variants as well as the S20 FE and S20 FE 5G. And in case you are a US resident, you can be a part of the class action lawsuit too by submitting this form.
Author: Ro
Source: GSMArena
