How much will your generative AI use case actually cost your business, and how can you make that investment meaningful in the long term? Watch the video below to explore research from McKinsey & Company and discover three archetypes and a framework you can apply for both one time and recurring costs. This week’s video also examines how enterprises can unlock the power of generative AI and…

Regardless of the sector, companies of all sizes are moving to implement large language models (LLMs) into their workflows — to drive efficiencies and deliver better customer experiences.  However, a new Salesforce survey found that this so-called “race” to build out generative AI as soon as possible might come at the cost of a “trust gap” with customers. The company’s sixth State of…

Move over dial-up internet. From now on, the generational divide within the workplace looks set to revolve around remembering the days before AI dominated almost every aspect of our work lives, and the period after. In fact, according to a recent study by McKinsey, generative AI is now being used by 79% of all workers and 22% use it regularly to complete their everyday work tasks. Couple this with…