UK investigates whether Apple discriminates against disabled people with iPhone Upgrade Program
May 11, 2021
The UK’s Financial Ombudsman has opened an investigation into whether Apple discriminates against severely disabled customers through its iPhone Upgrade Program conditions.
The complaint was filed by Colin Hughes, a quadriplegic Apple user who says he is unable to comply with Apple UK’s requirement to visit a store in person in order to join or renew …
Hughes previously shared with…