AI & RoboticsNews

The actionable insights AI can unlock from consumer conversation

“We’re interested in using AI to understand what’s happening in customer conversations at a high level,” says Chris Hausler, Senior Data Science Manager, Zendesk. “The AI understands the patterns that emerge, and does it in a way that’s a lot more scalable than what an individual human could gain by reading through all of them.” Reviews, support ticketing, and chat are great ways of…
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GamingNews

'Quake II RTX' update delivers more realistic ray-traced visuals

NVIDIA is still committed to sprucing up Quake II RTX‘s graphics after the novelty has worn off. The GPU maker has released a 1.2 update that adds significant realism to the ray tracing effects — insofar as you can have realism in a sci-fi game, anyway. Water is now considerably more realistic, with “god rays” that are visible even in reflections and refractions. Many…
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AI & RoboticsNews

Coralogix raises $10 million to apply AI to software logs

Canvasing software logs is tricky business when you’re juggling multiple dev environments. About 50% of logging statements don’t include any information about critical things like variable state at the time of an error, according to GitHub and OverOps surveys, which is perhaps why developers spend an estimated one fourth of their time — more than a full day out of the work week — on…
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AI & RoboticsNews

Pricefx raises $25.3 million to optimize prices with AI

It’s not easy for corporations to price their goods and services appropriately, but getting pricing right is critically important to their success. According to a McKinsey & Company report, a 1% price increase translates to an 8.7% increase in operating profits on average, yet an estimated 30% of the thousands of pricing decisions companies make every year fail to deliver the best…
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