AI & RoboticsNews

Amazon now offers third-party solutions for contact center AI

Amazon today announced the launch of AWS Contact Center Intelligence (CCI) solutions, a combination of services that enables customers to integrate contact centers with AI through partners in the AWS Partner Network. Amazon says that CCI, which has solutions for things like self-service, live call analytics, and agent assist, is designed to make it easier for companies to apply AI to existing and…
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GamingNews

EA Play subscription service is coming to Steam on August 31st

EA’s subscription service is coming to Steam very soon. Today, the publisher announced that the recently renamed EA Play will launch on Steam on August 31st. This marks the fourth platform on which the service will be available, following the PS4, Xbox One, and EA’s own…
GamingNews

Torchlight III is coming to Switch

Nintendo announced today during its Indie World Showcase stream that Torchlight III is coming to Switch later this year. Torchlight III has been in early access on PC since June. The action role-playing game started life as Torchlight Frontiers, an MMO. It then morphed into a more traditional entry in the franchise. The Torchlight games are similar to Blizzard’s Diablo series. With Diablo…
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GamingNews

Nintendo’s Indie World delights with multiple games launching

Nintendo livestreamed one of its Indie World Showcase presentations to Twitch and YouTube this morning. This comes as fans continue to harbor anxiety about the future of the Nintendo Switch’s lineup. So far, the publisher has only revealed Pikmin 3 Deluxe for the fall, and…
GamingNews

How Nexon is expanding its PC online games to mobile

Nexon is a lucky online-only video game company with five major franchises that have generated billions of dollars in revenues over the years. That’s the payback from being the first company to launch a free-to-play online game — the Kingdom of the Wilds, released on the…
GamingNews

Epic used its playbook for Fortnite events against Apple and Google

Epic Games took on Apple and Google in a very public way last week to protest what it believes are monopolistic app store policies. But Epic was prepared for the fight in part because it knows how to make a spectacle, having already pulled off massive in-game events like the appearance of a giant rolling cube and a volcano eruption. The studio applied tactics it has perfected to hype those events…
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MobileNews

Samsung Galaxy Note 20 Ultra review: big phone, small updates

Samsung has settled into a new routine for its Galaxy Note line of smartphones: take some of the major new features from the flagship Galaxy S updates from earlier in the year, improve on them slightly, and add a stylus. Instead of being the first with new technology, the…
GamingNews

The 9 biggest announcements from today’s Nintendo Indie World Showcase

The lineup of big Nintendo games is a little light at the moment, but at least we have some indie games to keep Switch owners busy. During its most recent Indie World Showcase, Nintendo showed off a number of high-profile titles coming to its tablet, including a handful of games that will be available today. Here are the biggest announcements. Supergiant, best-known for games like Transistor and…
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