AI & RoboticsNews

Cresta, which uses AI to mentor customer service agents in real time, raises $50M

Join Transform 2021 for the most important themes in enterprise AI & Data. Learn more. Cresta, an AI-powered platform that offers real-time support to help customer service agents respond to inquiries on calls or in chats, has raised $50 million in a series B round of funding. The company’s latest investment, which was led by Sequoia Capital, with participation from Greylock Partners…
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MobileNews

SPIN Safe releases new K-12 focused browser for iOS with Jamf integration for on-device filtering

One of the challenges that schools face with iOS is web filtering. There are multiple ways to filter web traffic for inappropriate content, but many of them require IT expertise that smaller schools might not have. Apple includes a web filter with iOS that can be controlled by a mobile device management system, but it’s a black box in terms of what’s blocked vs. what’s not. SPIN Safe Browser…
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MobileNews

Airline industry body to launch COVID passport for the iPhone

The International Air Transport Association (IATA) announced today that it’s going to launch a COVID passport for test results and vaccine certificates for the iPhone in mid-April, reports Reuters. The COVID passport app was due to launch by the end of March, but it’s still in the testing phase. IATA regional vice president for Africa and the Middle East Kamil Alawdhi said it’s expected to…
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MobileNews

Google details News Showcase progress in first six months, launches in Italy

With News Showcase now six months old and live in five countries, Google is detailing the initial progress of its $1 billion plan to pay publishers for a new content card format that appears in News and Discover. Meanwhile, Google News Showcase launched in Italy today. Google says existing publishers are creating more than 7,000 panels per week, with many “aimed at helping to inform users at…
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