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Netflix has hired former Oculus and EA game development leader Mike Verdu to head its fledgling game efforts.
The company has been hiring game people for a while, and Verdu is the biggest name yet to come on board at the streaming service for movies and TV shows. The move shows…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
AI technologies are becoming prevalent in enterprises around the world. While the adoption rate varies between businesses, a majority of them — 95% in a…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Ethics and artificial intelligence have become increasingly intertwined due to the pervasiveness of AI. But researchers, creators, corporations, and…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Capital One has a 99% success rate when it comes to understanding customer responses to an SMS fraud alert, according to Ken Dodelin, the company’s VP of mobile, web, conversational AI, and messaging products. Dodelin was speaking today about how the bank harnesses the power…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
IBM distinguished engineer and chief data scientist John Thomas contends that for organizations to really embrace AI, they need to adopt a factory model…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Lambda, an AI infrastructure company, this week announced it raised $15 million in a venture funding round from 1517, Gradient Ventures, Razer, Bloomberg…
AI execs unpack call center automation boom
July 15, 2021
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
During the pandemic, enterprises turned to automation to scale up their operations while freeing customer service reps to handle increasingly challenging workloads. According to Canam Research, 78% of contact centers in the U.S. now intend to deploy AI in the next 3 years. And…
While Apple entered the 5G phone market after Samsung, the iPhone 12 line has been a major splash for 5G adoption. Competition between US carriers to win over iPhone customers with the best 5G experience is real, so we’re curious how the next generation of wireless service…
Apple today is releasing iOS 15 beta 3 and iPadOS 15 beta 3 to developers. This comes after iOS 15 beta 2 was released two weeks ago and it brought a handful of changes to the iPhone and iPad, including a new Maps icon, SharePlay, and more.
iOS 15 beta 3 and iPadOS 15 beta…
One of the biggest changes coming with iOS 15 is the new Safari, which has been completely redesigned with a new tab experience and, for iPhone users, a new address bar as well. Although the update has been controversial due to its radical change, Apple is still trying to improve the interface.
This time, iOS 15 beta 3 makes the Safari address bar always appear at the bottom on the iPhone. With…
