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Nest Cam (Battery) Initial Review: Practical hardware held back by the messy Google Home app

Do-it-yourself home security has been the way to go for many, with the costs of cameras and other smart home gear coming down and getting more reliable. Google’s Nest lineup has long been among the best in this arena even though it comes at a cost. After several years, Google is finally refreshing its Nest Cam lineup with the arrival of a brand-new lineup that’s headlined by the Nest Cam (battery). Is it a worthwhile upgrade? Let’s dig in.

Local storage and battery power are compelling upgrades

To kick things off, let’s talk about the two biggest upgrades Google is delivering in its new camera. That starts with a built-in battery, which is good for two purposes. For one, it means you can put this camera virtually anywhere. Google rates the battery life at a few weeks to a few months depending on usage, which is one of the primary reasons why we’re not doing a full review this week. There’s simply not enough time in a couple of days to get a handle on a battery that’s meant to last that long.

That said, I will say I’m personally excited for this battery’s inclusion beyond just installation flexibility. The best part of the internal battery is that it keeps recording going even when the power drops. That means a rough storm won’t leave gaps in your footage as the power flickers.

Adding to that advantage is the local storage. While this isn’t as flexible as a microSD card you’ll find on some other DIY home security cameras, it means that a power outage won’t leave your home security gear useless. Google says the camera can capture about an hour of “event history,” which gets uploaded to the cloud after the connection is restored. Given the number of Nest service outages that have come just in recent memory, this feature shows that Google is finally listening to what its customers want – and both make Google’s option much more compelling in a quickly evolving market.

Is there any trade-off when using the battery? Yes, definitely. You lose 24/7 recording of course and instead only get event-based history. The other trade-off that I’ve noticed this early on is with connection speed. Because the camera is presumably going into a form of sleep while on battery, the connection takes longer to establish for live feeds. In my limited testing, I found that live video could take up to 15 seconds to load in.

Camera quality is… fine

The new Nest Cam captures video in 1080p resolution. That comes from a mere 2MP sensor which is pretty low-end for a product of this $179 price point, especially when $50 cameras are packing 4MP and higher nowadays. It’s actually dropped in quality from the older Nest Cam Outdoor, which had a 3MP 1/3-inch sensor and debuted at $199. The new model has a 2MP 1/2.8-inch sensor, which is slightly bigger in its physical size, an advantage for light capture, especially at night. However, it doesn’t help the situation with detail.

Despite the low resolution, though, the camera captures surprisingly solid video. Colors are on point and distortion isn’t much an issue despite the 130-degree field of view. Google’s HDR also means that bright sunlight doesn’t totally crush the shadows.

I can easily make out details that aren’t very close to the camera itself, but things fall apart when zoom is necessary. Not only is the camera limited to 6x digital zoom because of the lower resolution, but important details such as faces are even harder to make out if they’re at a notable distance. It’s fine for closer subjects that are perhaps 30 feet or less from your house. If you have a lengthy driveway, for example, it won’t capture anything useful beyond some splotches of color as seen with my mailbox when zoomed in.

To Google’s credit, I get a remarkable amount of detail from a face picked up given the size of the sensor, but I can’t help but want just a bit more at this price. Just a slightly higher-resolution sensor would open up a lot of possibilities and leave plenty of room for future-proofing, and instead we’re left with a camera that, almost seven years later, isn’t really an upgrade. At the same time, though, I’d rather have this well-tuned but low-resolution sensor than a poorly done high-resolution one as is common in cheaper cameras.

This is certainly something I’ll be keeping an eye on as I continue to use the product in the lead-up to our long-term review.

Installation is almost too easy

Here’s the good news on installation. It’s an absolute breeze.

Installing the Nest Cam (battery) is as simple as using a drill and two screws. The included plastic mounting plate is easy to get up on the wall and the magnetic portion then slots into place easily. From there, the camera attaches to the magnetic plate with a reassuring “thunk.” 

I was initially questioning a system where the camera is connected magnetically with no cable to act as a secondary means of keeping the unit from falling, but after installing this model, that concern is gone. I genuinely think that the mounting screws would fail before the magnet. It’s actually quite difficult to remove the camera from its base or rotate it to dial in the angle of the camera as a result, but that’s a fine trade-off in my eyes.

For those curious, I absolutely would not recommend using anything but screws to mount the camera. It carries some serious heft and I don’t think any adhesive would properly keep it in place, especially outdoors. Thankfully for those who can’t screw the mounting plate into a wall, Google sells a stand separately for indoor use, but it is a shame that there’s no way to avoid screws without paying an additional $30.

Here’s the bad news. It’s so easy that theft is a real worry.

The fact that the magnetic plate is the only thing keeping the camera connected means that, if the camera is within reach, it would take only a moderately strong person to remove it and just walk away. Of course, it would have to be one seriously brazen criminal to steal a camera that’s still actively recording them. I do think that the magnet is strong enough that throwing something at the camera certainly wouldn’t be an easy way to knock it down.

Google will replace your camera should it be stolen, and Wasserstein sells an anti-theft mount for the camera, too.

Hope you hate wires

The great thing about Google’s new Nest Cam is that it has a battery, but that inclusion also turns the product into a bit of a headache for those who want to use it wired. 

Starting with the good, the new cable is very nice to use. It attaches magnetically using pins to provide power. This makes recharging the camera, a process Google says takes around five hours, a breeze. This is also great for outdoor wired use because it means the cable can be replaced, unlike on the old Nest Cam Outdoor where it was a permanent part of the camera.

The negative part of this situation, though, may just outweigh the good. First and foremost, the included power cable is a mere 3.3 feet in length. That severely limits where you can mount the camera if you plan to use it indoors. And since it’s a proprietary connection, that means the only way to extend its reach is to buy Google’s $35 “Weatherproof” 16-foot cable

The Google Home app is cluttered and unfocused

In case you hadn’t heard the news, Google’s 2021 cameras are the first Nest Cams that aren’t available through the Nest app. Instead, they are operated in full by the Google Home app, from setup to watching streams and clips. Setup is easy. You simply open the app, scan a QR code, and assign the camera to your home. Including the time required to physically mount the Nest Cam (battery) — which the app offers instructions for — it takes at most 15 minutes to get one of these fully up and running in a basic setup.

In daily use, too, the Google Home app works fine for most tasks with Nest Cam (battery). Live feeds stream quickly and aren’t too difficult to access. Just open the Google Home app and tap the “Cameras” button at the top of the screen. It’s an extra click compared to the Nest app, but it’s quick enough. The history view in the Google Home app works mostly fine, but it’s not as fast or responsive as the old one. A minor inconvenience, but something that few will complain about at the end of the day.

Notifications are another new thing for the Google Home app to handle, as they were previously only in the Nest app. Functionally, notifications are identical between the two apps. The big upgrade on these new cameras, though, is on-device processing, which means notifications are supposed to be faster and more descriptive. True to Google’s word, that’s exactly what I found to be the case. I would get notifications from the Home app within a second or two of an action happening outside, so quick in fact that if I tapped it immediately from my Android phone, the clip would not yet be ready for viewing. It was impressive!

The issues in question come from other interactions, specifically with some of the more advanced features and settings. Google’s organization in the Home app feels sloppy, and it’s an issue that plagues everything in the app. Under the Nest Cam (battery) settings, you’ll find generic device information at the top followed by notifications. Under this section you can tweak what notifications you’ll get, even with the ability to adjust notifications based on the type of motion that’s in the frame. The battery tab is also fairly straightforward, with a simple percentage of how much juice is in the battery and a toggle for the battery saver.

Then, there’s an events tab that’s split between “Seen” and “Heard” events. The former includes the option to create activity zones and… adjust notifications too. Repetitive, but whatever. Next is the video section, which includes options for adjusting history settings, video quality, event length, detection sensitivity, night vision, and other minor tweaks. Finally, there’s an audio section where you can manage the camera’s speaker volume and whether or not the microphone is turned on and audio is stored.

Quiz time. Where would you go to manage “Familiar Faces” and apply names to those faces? The Video section perhaps? Nope, it’s under Events, then “Seen events,” and then there’s a shortcut to manage them from there. The setting itself actually lives under the “Nest Aware” section of the Google Home app’s settings. 

Question 2. Where would you go to turn on detection of smoke alarm sounds? Audio might be the first assumption, but it’s nowhere to be found there. Instead, you can find that option under Events and “Heard events,” but you’ll also find the exact same toggles under the Notifications section. 

The problem with the Google Home app isn’t really a lack of features or options, it’s just how confusing they can be to work through. Over time you’ll surely get the hang of it, but at first finding specific settings can be a daunting task.

The Google Home app is hard to deal with when you’re looking for a specific setting, puts things in places you don’t necessarily expect, and just feels unfocused. The older Nest app had only one priority — Nest devices. Everything worked together and everything was easy to find. I’m all for the ambition of Google Home making it possible to combine ecosystems, but now that there’s no dedicated place to access these new Nest cameras, the flaws of the Google Home app are made more clear. The problems are definitely accentuated for me, as someone with a frankly absurd number of smart home products, but it’s an issue that I think just about every user would face.

Something else worth noting is feature parity for the Home app versus the Nest app. The glaring omission, for now, is a web portal. There’s no way to view the live feeds from anything that’s not a smartphone or tablet. Want to watch from a computer? You’re out of luck for now. Google says that this is planned, but the company couldn’t share a timeline on when this might arrive.

Another missing feature is manual clips. Google makes it relatively easy to download footage related to a specific event but, as with other things, just makes it a little hard to find (history > event > event Details > download). However, there’s no way to manually make a clip from your history, which is rather annoying if Google’s clip is not long enough or just not marked properly. To Google’s credit, again, the AI at hand is very good about setting markers based on activity, but without a manual option I’ll never feel confident in this feature. I’ve saved many Nest clips over the years that weren’t listed in the event history on the Nest app, and that’s true of countless individuals over the years. Many viral videos have come from Nest camera clips, and no manual option makes that much less possible. Google says this is coming later, but again with no timeline.

Finally, there’s the lack of a scheduling option. You can tie on/off for the new Nest Cam to Home/Away routines or use automated, scheduled routines to control the camera, but there’s no built-in scheduling option like older models and every other home security camera I’ve ever used has offered.

Nest Aware is well worth its cost

Finally, let’s talk about subscriptions. The Nest Cam does not require a subscription to use the product, and really it’s totally usable without one. You’ll get three hours of event history for free with the camera along with notifications and live view. Most core features are available without the subscription, too.

That said, Nest Aware is well worth its cost with extended video history and, on the most expensive plan, 24/7 history for up to 10 days. I’ve been a subscriber for almost two years now and I haven’t regretted the $12/month for the “Plus” plan even once. My wife and I use the history features constantly for keeping an eye on what’s going on around our home and, more often, with our two dogs when we’re away. With the new Nest Cam (battery) acting as security for my driveway, Nest Aware Plus just becomes even more valuable.

Wrap-up

For now, we’re only looking at the new Nest Cam (battery) as it stands today and after just a couple of days of usage. In its current state, it has a lot to offer for new buyers in need of a camera indoors or outdoors. It’s an obvious choice for anyone deep into Google’s ecosystem, functionally just being better integrated compared to the many other options out there. I think Google’s hardware shines. The limited camera sensor is certainly a downside, but the camera itself is very well-built and the mounting solution is very smart. Google made good calls with the design and hardware features.

However, it’s hard to offer a condition-less recommendation for the Nest Cam (battery) today. Google has a software mess to clean up in its Home app to fully take advantage of this camera and really make it a better option than what it’s replacing. For those already invested in Nest’s ecosystem, that verdict carries even more weight, as Google’s unclear timeline for bringing older cameras in line with the newer models just means that using the two side-by-side is an absolute mess.

The overall package and promise Google has in its new Nest Cam is one that’s more reliable than others and of better quality too, but it needs more time to come to a completely finished state. If you want to get in on the new hardware early or just can’t wait any longer for a new camera, orders are open today for $179 from most major retailers.



Author: Ben Schoon
Source: 9TO5Google

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