Google fully explains what caused Monday’s multi-service outage
December 19, 2020
Google started the week with a big outage that took down Gmail, Drive, and all other Workspace apps. As promised, Google now has a detailed explanation on the outage and steps it will take to prevent future incidents.
At a high level, the issue relates to existing work updating Google’s account authentication system. As the effort was ongoing, previous components were “left in place.”…