LivePerson puts more personality (and AI) into next-gen bots
February 15, 2022
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Now that smartypants-type messaging bots are becoming more pervasive, what they need now is to become a bit softer and more human-like, so we can like them a bit more. After all, bots are fast becoming de facto work assistants for us, and we always want to work with people – and bots – we…