AI & Robotics

This article is part of a VB Lab Insights series paid for by Capital One. Generative AI is dominating the conversation in 2023, and the design community is no exception to its transformative potential. Product innovations fueled by emerging AI capabilities have the potential to unlock new opportunities and put the power of real-time intelligence in customers’ hands like never before. As a design…

Generating content, images, music and code, just like humans can, but at phenomenal speeds and with unassailable accuracy, generative AI is designed to help businesses become more efficient and underscore innovation. As AI becomes more mainstream, more scrutiny will be leveled at what it takes to produce such outcomes and the associated cost, both financially and environmentally. We have a chance…

The arrival of artificial intelligence is often met with fear of it becoming, among other things, this living sentient overlord, an all-encompassing algorithmic landlord over humanity. However, the early AI use cases are showing a far more empowering future — one that will actually create more jobs and opportunities for humans, not fewer. That may seem like a shocking assertion, given the…

Big Blue is teaming with an even Bigger Blue to deliver AI solutions to clients. Today, IBM and Salesforce announced they are joining forces to bring Salesforce AI solutions (Sales GPT, Service GPT, Salesforce Einstein, Slack GPT and Marketing GPT) to customers who do business with both companies. Obviously, what Salesforce brings to the table is its popular and powerful customer relationship…