Forrester’s 2024 Predictions Report warns of AI ‘shadow pandemic’ as employees adopt unauthorized tools
November 2, 2023
Forrester Research unveiled its highly anticipated 2024 predictions report last week, charting a course for more measured AI growth while warning business leaders to prepare for rampant “shadow usage” as employees rely on their own AI tools to be productive.
The 38-page report sees AI platform budgets tripling in 2024 as companies invest in scalable solutions to build, deploy and monitor AI…