AI & Robotics

Today professional services leader EY announced the launch of EY.ai, a comprehensive platform to help clients boost AI adoption. The platform brings together an AI ecosystem with a range of capabilities, with alliances with companies including Microsoft (which provided EY with early access to Azure OpenAI capabilities, such as GPT-3 and GPT-4), Dell Technologies, IBM, SAP, ServiceNow, Thomson…

Customer relationship management software (CRM) leader Salesforce is announcing a big update today to its artificial intelligence (AI) suite, Einstein, at its annual Dreamforce 2023 conference in San Francisco. Einstein Copilot is a new generative AI conversational assistant that Salesforce is bringing natively into its CRM and all supported apps, allowing it to help with a wide range of…

Presented by Sendbird Generative AI is reshaping how businesses engage customers, elevate CX at scale and drive business growth. In this this VB Spotlight, industry experts shared real-world use cases, discussed challenges and offered actionable insights to empower your organization’s gen AI strategy. Watch on-demand here! “The biggest upside of LLMs [large language models] is also the biggest…

ChatGPT and other text- and image-generating chatbots have captured the imagination of millions of people — but not without controversy. Despite the uncertainties, businesses are already in the game, whether they’re toying with the latest generative AI chatbots or deploying AI-driven processes throughout their enterprises. That’s why it’s essential that businesses address growing concerns…