AI & RoboticsNews

With Google’s Meena, are AI assistants about to get a lot smarter?

Last year, we got to see coherent, multi-paragraph text generated by OpenAI’s GPT-2 model. This week, a new paper from Google AI showed that a chatbot based on a gigantic neural network and huge amounts of data can hold coherent conversations, maintaining context over multiple turns and conversing on just about any topic. The chatbot is called Meena, and it’s even able to invent jokes (see…
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AI & RoboticsNews

DeepMind’s MEMO AI solves novel reasoning tasks with less compute

Can AI capture the essence of reasoning — that is, the appreciation of distant relationships among elements distributed across multiple facts or memories? Alphabet subsidiary DeepMind sought to find out in a study published on the preprint server Arxiv.org, which proposes an architecture — MEMO — with the capacity to reason over long distances. They say that its two novel components — the…
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AI & RoboticsNews

Amazon details AI that answers questions more reliably

Might natural language models improve in their ability to answer questions on the fly? That’s what a team of Amazon researchers set out to answer in a study scheduled to be presented at the 2020 Association for the Advancement of Artificial Intelligence in New York. They posit a method for adapting models based on Google’s Transformer architecture — which is particularly good at learning…
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AI & RoboticsNews

Aquant raises $30 million for AI that gives customer service agents mission-critical data

Organizational data is often scattered across systems, hidden within text, and locked within the minds of employees. Given the disparate channels, how might this data be unified and delivered to support agents engaged in service calls? Assaf Melochna and Shahar Chen, former colleagues at workforce management and service optimization company ClickSoftware, advocate an AI- and machine learning-based…
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