AI & RoboticsNews

How 1,000+ customer calls shaped a breakout enterprise AI startup

This isn’t David Park’s first rodeo. The veteran founder and TechCrunch Startup Battlefield alumnus has certainly been battle-tested in the enterprise arena. On this episode of Build Mode, Park joins Isabelle Johannessen to discuss how he and his team are intentionally iterating, fundraising, and scaling Narada. This enterprise AI solution uses large action models to automate complex…
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AI & RoboticsNews

Father sues Google, claiming Gemini chatbot drove son into fatal delusion

Jonathan Gavalas, 36, started using Google’s Gemini AI chatbot in August 2025 for shopping help, writing support, and trip planning. On October 2, he died by suicide. At the time of his death, he was convinced that Gemini was his fully sentient AI wife, and that he would need to leave his physical body to join her in the metaverse through a process called “transference.” Now, his…
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AI & RoboticsNews

A married founder duo’s company, 14.ai, is replacing customer support teams at startups

The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business Process Outsourcing) industry. On the other hand, AI-powered customer support startups such as Decagon, Parloa, and Sierra have picked up millions of dollars in funding from venture capitalists. 14.ai, a Y Combinator-backed startup, is taking an approach of…
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AI & RoboticsNews

Musk bashes OpenAI in deposition, saying ‘nobody committed suicide because of Grok’

In a newly released deposition filed in Elon Musk’s case against OpenAI, the tech executive attacked OpenAI’s safety record, claiming that his company, xAI, better prioritizes safety. He went so far as to say that “Nobody has committed suicide because of Grok, but apparently they have because of ChatGPT.” The comment came up in a line of questioning about a public letter…
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