AI & RoboticsNews

ServiceNow expands AI offerings with pre-built agents, targeting broader enterprise adoption

ServiceNow believes that more areas within an enterprise can benefit from agents, and as it upgrades its agent platform and makes acquisitions, the company plans on doubling down on agents even more. ServiceNow announced the acquisition of Moveworks on Tuesday along with new agent capabilities. It also made its orchestration platform generally available and announced plans to integrate agentic…
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AI & RoboticsNews

OpenAI Launches Responses API & Agents SDK for Developers

OpenAI is rolling out a new suite of APIs and tools designed to help developers and enterprises build AI-powered agents more efficiently. These are delivered atop some of the very same technology powering its own first-party AI agents Deep Research (which scours the internet independently to develop richly researched, well organized and cited reports) and Operator (its tool for controlling a web…
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AI & RoboticsNews

Sony testing AI to drive PlayStation characters

As a company and first-party platform, PlayStation and Sony have not shied away from using AI as part of their value proposal to consumers. While competitor Microsoft has made a big show about using it for game ideation and prototyping, Sony has instead focused on using AI…
AI & RoboticsNews

How Yelp reviewed competing LLMs for correctness, relevance and tone to develop its user-friendly AI assistant

The review app Yelp has provided helpful information to diners and other consumers for decades. It had experimented with machine learning since its early years. During the recent explosion in AI technology, it was still encountering stumbling blocks as it worked to employ modern large language models to power some features. Yelp realized that customers, especially those who only occasionally used…
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AI & RoboticsNews

A standard, open framework for building AI agents is coming from Cisco, LangChain and Galileo

One goal for an agentic future is for AI agents from different organizations to freely and seamlessly talk to one another. But getting to that point requires interoperability, and these agents may have been built with different LLMs, data frameworks and code. A group of companies, including Cisco, LangChain, LlamaIndex, Galileo and Glean, have now created AGNTCY, an open-source collective with the…
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