AI & RoboticsNews

Aquant raises $30 million for AI that gives customer service agents mission-critical data

Organizational data is often scattered across systems, hidden within text, and locked within the minds of employees. Given the disparate channels, how might this data be unified and delivered to support agents engaged in service calls? Assaf Melochna and Shahar Chen, former colleagues at workforce management and service optimization company ClickSoftware, advocate an AI- and machine learning-based…
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AI & RoboticsNews

Robotic finger can sweat like a human to cool down

Robots can already do lots of things people can including gymnastics, but a new type of soft robot has one of the most human traits of all. Researchers have a developed a finger-like appendage that can break into sweat to prevent overheating, much like we do during hot days…
AI & RoboticsNews

OpsRamp raises $37.5 million to apply AI to DevOps processes

Ever heard of AI for IT management (AIOps)? It’s a burgeoning ecosystem of platforms and products that enhance IT operations by leveraging AI to analyze data collected from various tools and devices. OpsRamp is one of the startups leading the charge in what Research and Markets anticipates will be a $14.3 billion segment by 2025. Raju Chekuri and Varma Kunaparaju cofounded the San Jose…
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AI & RoboticsNews

Nest is testing detecting HVAC problems with AI

Owners of Nest-branded thermostats will soon see their systems improved with a new feature designed to detect problems in heating and cooling (HVAC) systems. Google today announced that it’s testing algorithms tailored to identify “unusual patterns” related to HVAC…
AI & RoboticsNews

Apple researchers train AI drivers to merge lanes in a simulated environment

Apple has yet to openly discuss its self-driving vehicle research, but it’s a poorly kept industry secret. Around 5,000 employees — including a portion of those previously employed by Drive.ai, an autonomous car startup Apple acquired last year — are said to be involved with code-name Project Titan, a joint effort with Volkswagen to develop autonomous cars and shuttle vans. And a preprint…
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AI & RoboticsNews

Concentric raises $7.5 million to identify and protect sensitive enterprise data with AI

It’s estimated that the average organization has 1.2 million documents, making it difficult to identify and secure sensitive data. This dilemma motivated Karthik Krishnan, formerly vice president of Hewlett Packard Enterprise subsidiary Aruba, to cofound Concentric with Shankar Subramaniam and Madhu Shashanka, which emerged from stealth today with $7.5 million in funding from Clear Ventures…
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