AI & RoboticsNews

5 predictions for AI’s impact on customer experience in 2020

Presented by Bold360 by LogMeIn 2019 is wrapping up — time to take stock of the customer service trends that shaped the year, and get positioned for 2020. Join this VB Live event for a look at the predictions that came true, the hype that fizzled, and what’s next for AI, CX, and chatbot technology. Register here for free. Don’t underestimate the power of end-of-the-year wrap-ups on business…
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AI & RoboticsNews

Why Google still needs the cloud even with on-device ML

Google held its big annual hardware event Tuesday in New York to unveil the Pixel 4, Nest Mini, Pixelbook Go, Nest Wifi, and Pixel Buds. It was mostly predictable because details about virtually every piece of hardware the company revealed at the event were leaked months in…
AI & RoboticsNews

Here’s how to blow everyone’s minds with your company’s AI product at Transform 2020

The Transform Technology Showcase is back at Transform 2020, July 15-16 in San Francisco, and applications are open. Throw your hat in the ring now if you think your AI product or service is groundbreaking, cutting edge, or just plain cool — and delivers real-world results. If we agree, you could be one of the 14 companies getting up on the main stage at next year’s event. You’ll be…
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AI & RoboticsNews

How does society create an ethics guide for AI?

Coined the fourth industrial revolution, the advancement of artificial intelligence and machine learning brings interesting discussion to the table. Because AI is so comprehensive and covers several industries, we find ourselves asking obscure questions such as “Do we need…
AI & RoboticsNews

Arca will use AI to soundtrack NYC's Museum of Modern Art

If you pay a visit to New York City’s Museum of Modern Art in the near future, you’ll be awash in artificial intelligence before you’ve even seen an exhibit. Electronic musician Arca (who has produced for Bjork and FKA Twigs) has announced that a piece she wrote using Bronze’s AI creative tool will provide the soundtrack for MoMA’s lobby for the next two years…
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