Despite people of a certain generation’s preference for texting, phone calls haven’t gone the way of the dodo. A recent survey of over 30 million calls conducted by Invoca found a 40% increase in calls across industries, and 75% of consumers say a phone call is the quickest way to get a response from businesses. Plus, phone calls have a 30% to 50% conversion rate, compared to only 1% to 2% for…
Instagram is using AI to alert bullies to offensive captions
December 16, 2019
Instagram’s anti-bullying efforts now extend to discouraging abusive behavior in posts, not just comments. It’s introducing a feature that warns people when their post captions might be offensive, using AI to detect language similar to posts that have previously…
Intel acquires AI chip startup Habana Labs for $2 billion
December 16, 2019
In a clear signal of its ambitions for the $91.18 billion AI chip market, Intel this morning announced that it has acquired Habana Labs, an Israel-based developer of programmable deep learning accelerators for data centers. The deal is worth approximately $2 billion, and…
Instagram uses AI to warn users before they post offensive captions
December 16, 2019
Instagram is launching a new feature that is designed to make users think twice before posting videos or photos with offensive captions.
Moving forward, whenever someone tries to post a caption that Instagram detects as being potentially offensive, the user will see an alert asking them to reconsider their words. The alert system is entirely automated, with Instagram leaning on data garnered from…
Last year, IBM announced a Data Science Elite team whose only job is to help big enterprise companies push their first AI models into production.
Now, more than a year after the program’s launch, Rob Thomas, the IBM executive overseeing the AI SWAT team, reports that it…
One area of AI that’s red-hot is virtual agents — smart software that companies are building to chat with their customers through text, voice, or a web chat box. IBM says it has emerged as the only serious provider of this technology for the enterprise. Rob Thomas…
5 areas of focus when adopting AI in your organization
December 15, 2019
Artificial intelligence has the potential to revolutionize financial services. According to the MIT Sloan and Boston Consulting Group’s 2019 Global Executive Study and Research Report, 90% of respondents agree that AI represents a business opportunity for their companies. Firms are investing heavily in AI capabilities, but few have a clear vision for their adoption strategy or a process for…
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AI Weekly: NeurIPS proves machine learning at scale is hard
December 13, 2019
The world’s largest AI research conference is underway in Vancouver, Canada. Researchers are presenting more than 1,400 papers at the Neural Information Processing Systems (NeurIPS) conference, ranging from work that organizers believe has had the greatest impact over the…
Facebook CEO Mark Zuckerberg often likes to assert that AI has substantially cut down on the amount of abuse perpetrated by millions of users, and he’s not wrong — in its most recent Community Standards Enforcement Report, Facebook said it removed more than 3.2 billion fake accounts between April and September, compared with just over 1.5 billion during the same period last year. And at least…
