AI & Robotics

Owners of Nest-branded thermostats will soon see their systems improved with a new feature designed to detect problems in heating and cooling (HVAC) systems. Google today announced that it’s testing algorithms tailored to identify “unusual patterns” related to HVAC systems controlled by Nest, which can then alert users to issues and put them in touch with a maintenance professional. Based on…

During the 2019 CES, Verizon announced the Built on 5G Challenge, a nationwide search for solid 5G innovations that could be commercialized using its low latency, high-bandwidth millimeter wave 5G network. Today, the carrier announced three winners across the fields of AR, VR, and artificial intelligence, earning $1 million, $500,000, and $250,000 prizes, plus special 5G lab access to develop…

According to CustomerTheromometer, 54% of people have higher expectations for customer service today than just one year ago. Antony Brydon, Jean Tessier, and Jeff Patterson argue that a degree of automation is required to keep up with demand. The three are cofounders of Directly, a San Francisco, California-based startup helping enterprise companies launch and train virtual agents that can double…

The number of people of all ages who are visually impaired is estimated to be 285 million globally, of whom 39 million are blind. In an effort to provide assistance where it can, Microsoft in 2016 launched Project Tokyo, a partnership among researchers in the U.S., U.K., China, Japan, and India to explore technologies that might help those with impairments interact with the world around them. Four…