European Twilio rival MessageBird has launched a new all-in-one, AI-powered contact center as it enters the billion-dollar customer service software market.
Inbox, as the product is called, is a cross-channel customer service platform that’s pitched as the “Slack for external communications,” according to a statement, enabling companies to accept customer service requests from messaging…
Amazon scientists are prototyping algorithms that use crowdsourcing to identify product data, the company reports in a blog post. The researchers believe these algorithms could be used to predict human judgments of product quality on Amazon, which might improve people’s…
A preprint paper coauthored by scientists at Facebook AI Research describes Rewarding Impact-Driven Exploration (RIDE), an intrinsic reward method that encourages AI-driven agents to take actions in an environment. The researchers say that it outperforms state-of-the-art…
Microsoft researchers create AI ethics checklist with ML practitioners from a dozen tech companies
March 11, 2020
While speaking on a panel recently, Landing AI founder and Google Brain cofounder Andrew Ng described a moment when he read the OECD’s AI ethics principles to an engineer, and the engineer told him the words give no instruction on how he should change how he does his job.
That’s why, Ng said, any code of conduct should be designed by and for ML practitioners. Well, Microsoft Research must’ve…
Global cases of the COVID-19 coronavirus surpassed 100,000 today. As President Trump signs into law an $8.3 billion emergency aid package to address the coronavirus, the chief of the World Health Organization said yesterday that this is “a time for pulling out all the…
As Nreal moves closer to the consumer launch of its Light AR glasses, it’s continuing to bolster the wearable’s software capabilities with features that will appeal to end users. Today, the company announced that it’s adding Clay AIR’s high-fidelity optical hand…
In a preprint paper published on the web this week, researchers affiliated with Microsoft Research Asia and the University of Science and Technology of China propose what they claim is a state-of-the-art AI technique for video enhancement and upscaling (i.e., boosting the resolution of footage while retaining quality). Their model (and others like it) could be of use to virtually any person with…
Microsoft’s AI generates 3D objects from 2D images
March 6, 2020
The AI research labs at Facebook, Nvidia, and startups like Threedy.ai have at various points tried their hand at the challenge of 2D-object-to-3D-shape conversion. But in a new preprint paper, a team hailing from Microsoft Research detail a framework that they claim is the…
In a preprint paper, DeepMind described a new reinforcement learning technique that models human behavior in a potentially new and powerful way. It could lead to much more capable AI decision-making systems than have been previously released, which could be a boon for…
Hailo, a startup developing hardware designed to speed up AI inferencing at the edge, today announced that it’s raised $60 million in series B funding led by previous and new strategic investors. CEO Orr Danon says the tranche will be used to accelerate the rollout of Hailo’s Hailo-8 chip, which was officially detailed in May 2019 ahead of an early 2020 ship date — a chip that enables…
