AI & RoboticsNews

BackboneAI raises $4.7 million to unify disparate enterprise data sets with AI

BackboneAI, a startup providing a data automation platform for enterprises, today emerged from stealth with $4.7 million in seed funding. CEO Rob Bailey says the round will be used to scale the company’s product for data collection within and among organizations, which he believes could improve data science team productivity by leveraging AI to integrate data from a range of…
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AI & RoboticsNews

Twilio rival MessageBird launches Inbox, an AI-powered contact center

European Twilio rival MessageBird has launched a new all-in-one, AI-powered contact center as it enters the billion-dollar customer service software market. Inbox, as the product is called, is a cross-channel customer service platform that’s pitched as the “Slack for external communications,” according to a statement, enabling companies to accept customer service requests from messaging…
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AI & RoboticsNews

Microsoft researchers create AI ethics checklist with ML practitioners from a dozen tech companies

While speaking on a panel recently, Landing AI founder and Google Brain cofounder Andrew Ng described a moment when he read the OECD’s AI ethics principles to an engineer, and the engineer told him the words give no instruction on how he should change how he does his job. That’s why, Ng said, any code of conduct should be designed by and for ML practitioners. Well, Microsoft Research must’ve…
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AI & RoboticsNews

Researchers’ state-of-the-art AI upscales and enhances videos

In a preprint paper published on the web this week, researchers affiliated with Microsoft Research Asia and the University of Science and Technology of China propose what they claim is a state-of-the-art AI technique for video enhancement and upscaling (i.e., boosting the resolution of footage while retaining quality). Their model (and others like it) could be of use to virtually any person with…
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