AI & RoboticsNews

Balto raises $10 million to analyze call center conversations with AI

Balto, which is developing a conversational AI platform for call centers, today announced the close of a $10 million round. A spokesperson said the capital will enable Balto to triple the size of its go-to-market team while bolstering product development. With customer representatives increasingly required to work from home in Manila, the U.S., and elsewhere, some companies are turning to AI to…
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AI & RoboticsNews

Google’s breast cancer-predicting AI research is useless without transparency, critics say

Back in January, Google Health, the branch of Google focused on health-related research, clinical tools, and partnerships for health care services, released an AI model trained on over 90,000 mammogram X-rays that the company said achieved better results than human radiologists. Google claimed that the algorithm could recognize more false negatives — the kind of images that look normal but…
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AI & RoboticsNews

Infiot emerges from stealth with $15 million to manage edge devices using AI

Infiot emerged from stealth today with $15 million to develop its access platform for internet of things devices. The company says it will put the funds toward product R&D and accelerating its go-to-market efforts. Parag Thakore, who has held product management jobs at VMware and Cisco, cofounded Infiot with chief architect Sunil Mukundan and CTO Anupam Rai. The trio most recently worked…
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AI & RoboticsNews

Google's Duplex AI can book your haircut appointments

Google first showed off Duplex by having the AI book haircut appointments, but the Assistant feature was unexpectedly left by the wayside in favor of making restaurant reservations. It appears to have come roaring back, though. VentureBeat has discovered that Duplex is now ready to book haircut appointments in the real world. When you find a barber or hairstylist that requires a phone call to book…
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