Amazon today announced the launch of AWS Contact Center Intelligence (CCI) solutions, a combination of services that enables customers to integrate contact centers with AI through partners in the AWS Partner Network. Amazon says that CCI, which has solutions for things like self-service, live call analytics, and agent assist, is designed to make it easier for companies to apply AI to existing and…
If you ever wondered how we’ll populate the metaverse, look no further than Hour One, an Israeli startup that is making replicas of people with AI avatars. These avatars can be a near-perfect visual likeness of you and speak with words fed to them by marketers who want to…
Machine learning groups form Consortium for Python Data API Standards to reduce fragmentation
August 18, 2020
Deep learning framework Apache MXNet and Open Neural Network Exchange (ONNX) today launched the Consortium for Python Data API Standards, a group that wants to make it easier for machine learning practitioners and data scientists no matter which framework, library, or tool…
Browsers including Firefox, Safari, Opera, and Chrome have begun providing protections against cross-site tracking methods employing cookies and IP addresses. It’s an encouraging development, but there’s a fear it will push trackers to adopt more opaque, “stateless” tracking like browser fingerprinting, which tracks browsers by the configuration information they make visible.
To combat…
Ahead of the Hot Chips conference this week, photonics chip startup Lightmatter revealed the first technical details about its upcoming test chip. Unlike conventional processors and graphics cards, the test chip uses light to send signals, promising orders of magnitude…
This article is part of a VB special issue. Read the full series: Automation and jobs in the new normal.
In early spring 2020, Smithfield, Tyson, and other industrial food suppliers warned that upwards of millions of pounds of meat could disappear from the U.S. supply…
At the Hot Chips 2020 conference, which was held virtually this year, IBM announced the IBM Power10. It’s the successor to the Power9 and represents the next generation of the company’s processor family. IBM claims that the Power10 delivers up to three times greater efficiency than its predecessor while at the same time delivering higher workload capacity and container density.
The Power10 was…
Aside from staying alive and healthy, the biggest concern most people have during the pandemic is the future of their jobs. Unemployment in the U.S. has skyrocketed, from 5.8 million in February 2020 to 16.3 million in July 2020, according to the U.S. Bureau of Labor…
Using AI to uncover “risky” behaviors among parolees is problematic on many levels. Nevertheless, researchers will soon embark on an ill-conceived effort to do so at Tippecanoe County Community Corrections in Indiana. Funded by a grant from the Justice Department and in…
A team of AI researchers have created a way for humans to train robots to use cheap, freely available materials in order to scale the collection of training data and enable widespread adoption. The experiment utilizes reacher-grabber devices on a pole, the kind people with disabilities, senior citizens, and others commonly use to grab something that’s out of reach. Authors mounted a GoPro camera…
