AI & RoboticsNews

AI execs unpack call center automation boom

Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now! During the pandemic, enterprises turned to automation to scale up their operations while freeing customer service reps to handle increasingly challenging workloads. According to Canam Research, 78% of contact centers in the U.S. now intend to deploy AI in the next 3 years. And…
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AI & RoboticsNews

Cape Analytics raises $44M to automate property inspections with AI

Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now! Cape Analytics, a company meshing AI with aerial imagery to power property insurance inspections, has raised $44 million in a series C round of funding. Founded in 2014, Mountain View, California-based Cape Analytics enables insurance providers such as AXA and Western Mutual to…
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AI & RoboticsNews

Announcing nominees for the 2021 Women in AI Awards

Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now! As part of Transform 2021, we’re excited to announce the full list of nominees for the third annual Women in AI Awards. While only a handful will ultimately be chosen as winners in each of four categories, we consider all the women below to be the trailblazers and innovators…
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AI & RoboticsNews

Kayak chief scientist says AI benefits outweigh deployment pain

Join executive leaders at the Data, Analytics, & Intelligent Automation Summit, presented by Accenture. Watch now! Organizations are using AI as a tool for generating value, and they plan to invest even more in AI in response to the pandemic and its acceleration of all things digital, according to McKinsey. But work remains to scale the impact. While the percentage of firms investing greater…
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