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Technology industry veterans Tom Davenport and Tom Seibel have seen firsthand how data, analytics and artificial intelligence have changed business models over the past three decades.
In a conversation with ThoughtSpot Chief Data Strategy Officer Cindi Howson at VentureBeat’s Transform 2021…
Did you miss today’s livestream? Watch the AI at the Edge & IoT Summit on demand now.
At Transform 2021, Sarah Pearson, AI/ML for DoD spoke with Jonathan Rosenberg, CTO and Head of AI at Five9, Christian Kitchell, AI solutions executive & head of Erica at the…
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AI technologies are becoming prevalent in enterprises around the world. While the adoption rate varies between businesses, a majority of them — 95% in a…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Ethics and artificial intelligence have become increasingly intertwined due to the pervasiveness of AI. But researchers, creators, corporations, and governments still face major challenges if they hope to address some of the more pressing concerns around AI’s impact on…
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Capital One has a 99% success rate when it comes to understanding customer responses to an SMS fraud alert, according to Ken Dodelin, the company’s VP…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
IBM distinguished engineer and chief data scientist John Thomas contends that for organizations to really embrace AI, they need to adopt a factory model…
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Lambda, an AI infrastructure company, this week announced it raised $15 million in a venture funding round from 1517, Gradient Ventures, Razer, Bloomberg Beta, Georges Harik, and others, plus a $9.5 million debt facility. The $24.5 million investment brings the company’s…
AI execs unpack call center automation boom
July 15, 2021
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During the pandemic, enterprises turned to automation to scale up their operations while freeing customer service reps to handle increasingly challenging…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
Zillow has been a big name for online home seekers. There have been more than 135 million homes listed on the platform, and the company has streamlined…
Join executive leaders at the Conversational AI & Intelligent AI Assistants Summit, presented by Five9. Watch now!
LinkSquares, a contract management and analytics tool for legal and finance teams, today announced that it raised $40 million in a series B funding round led by Sorenson Capital. The company, whose total funding stands at $61.4 million, says it’ll use the financing to expand…
