AI & RoboticsNews

Customer and employee experience mistakes to avoid and how AI can help

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Enterprise leaders are constantly evaluating how technology can better serve the needs of their customers and employees. As AI technology progresses, businesses recognize the massive potential to improve customer and employee experiences and positively impact their bottom…
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AI & RoboticsNews

Gartner research: 2 types of emerging AI near hype cycle peak

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. According to new Gartner research, two types of emerging artificial intelligence (AI) — emotion and generative AI — are both reaching the peak of the digital advertising hype cycle. This is thanks to AI’s expansion into targeting, measurement, identity resolution and…
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AI & RoboticsNews

Aisera aims to boost employee and customer experience (CX) with AI

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Aisera, an artificial intelligence (AI)-driven predictive service experience platform for automated employee experiences (EX) and customer experiences (CX) is further developing its offerings.  The Aisera platform is designed to incorporate AI service desk, AI customer…
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AI & RoboticsNews

What is AIops?

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Table of contents How can AIops support deployment of AI? Is AIops about AI or IT?  How can AIops help security? How are the major enterprises…
AI & RoboticsNews

Bam! AI exits the Batcave to confront the jobs market

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. What is the impact of artificial intelligence (AI) in an economy that has been whipsawed by worker resignations on one hand, and layoffs and hiring…
AI & RoboticsNews

How eBay is ramping up AI use in ecommerce behind the scenes

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Low-code and no-code artificial intelligence (AI) tools and immersive 3D visualization are heralding the next age of ecommerce.  eBay is taking a lead in this area with increased investment in AI-led experiences, including 3D product renderings to enhance shopping…
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