AI & Robotics

Join today’s leading executives online at the Data Summit on March 9th. Register here. This article was contributed by David Mariani, chief technology officer for AtScale. An important step in the data maturity of an organization is moving beyond simple historical analysis to generating accurate predictions about the future. In the past, business analysts focused on historical analysis…

Join today’s leading executives online at the Data Summit on March 9th. Register here. VMware institutionalized IT virtualization 20 years ago and changed forever the way enterprise systems operate by making workloads more easily movable and controllable. Now the Palo Alto, California.-based giant – reports estimate that 95% of all IT departments have at least one VMware product – is…

Join today’s leading executives online at the Data Summit on March 9th. Register here. Everyone has experienced a negative or unhelpful customer service interaction. And agents themselves are fully aware of the problem. According to a new survey commissioned by software developer Pegasystems, more than half of customer service agents admit to botching how they record customer requests…

Join today’s leading executives online at the Data Summit on March 9th. Register here. This week in AI, Sony — the Japanese electronics giant that’s still selling luxury MP3 players — announced Gran Turismo (GT) Sophy, an AI system that can outrace human drivers in head-to-head competition in the video game series Gran Turismo. Alphabet-owned AI research lab DeepMind revealed that…