AI & Robotics

Join today’s leading executives online at the Data Summit on March 9th. Register here. Everyone has experienced a negative or unhelpful customer service interaction. And agents themselves are fully aware of the problem. According to a new survey commissioned by software developer Pegasystems, more than half of customer service agents admit to botching how they record customer requests…

Join today’s leading executives online at the Data Summit on March 9th. Register here. This week in AI, Sony — the Japanese electronics giant that’s still selling luxury MP3 players — announced Gran Turismo (GT) Sophy, an AI system that can outrace human drivers in head-to-head competition in the video game series Gran Turismo. Alphabet-owned AI research lab DeepMind revealed that…

Join today’s leading executives online at the Data Summit on March 9th. Register here. Allure Security today announced that it has closed a $6.8 million seed funding round. The investment comes amidst surging online fraud —$56 billion in identity theft and $20 billion in online payment fraud losses — increasing demand for identity theft technology.  “There’s a $76 billion-dollar…

Join today’s leading executives online at the Data Summit on March 9th. Register here. This article was contributed by Steve Escaravage, senior VP and leader of Booz Allen’s analytics practice and AI services business. Today, almost any organization can prove AI’s capability in a non-production, innovation laboratory setting — but fielding AI in real-world environments is the true…