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The shift to digital during the pandemic put pressure on customer service operations. A collection of recent reports — from HubSpot, Salesforce and Microsoft — prove this out. Ninety-three percent of customer service teams believe that customer expectations are higher…
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In 2015, Vitaly Gordon, then VP of data science at Salesforce, set out with a team to build what became known internally as Optimus Prime. Optimus Prime, a building block of the…
There are some wild stats about Microsoft Flight Simulator. In the sim, all 117 million lakes in the world are rendered in their appropriate places. Each plane has more than 1,000 points that respond to a variety of conditions at any given time, including wind, atmosphere…
The Indy Autonomous Challenge has revealed the vehicle participating universities will have to program and race in October 2021: the Dallara IL-15 racecar. IAC has made the announcement during its press conference for CES 2021, where it also hosted discussions about the commercialization of autonomous vehicles and technology in motorsports. The competition, which has a $1.5 million prize purse…
It wouldn’t be CES without something cute that melts even the coldest of hearts. This year, that honor goes to Moflin, an AI pet robot that looks like someone spilled water on a Mogwai boom mic. Moflin, like many of its adorable CES counterparts, comes with “emotional…
Ever since we all started spending more time at home, I’ve had to pay especially close attention to production gear — we’re now shooting our videos and handling our live streams away from our old office, after all. So far, I’ve struggled most with…
OpenAI, the company co-founded by Elon Musk and backed by Microsoft, has already mastered Dota 2 and the art of writing fake news. Now, it has reached another milestone with DALL-E (a portmanteau of “Wall-E” and “Dali”), an AI app that can create an image out of nearly any description. For example, if you ask for “a cat made of sushi” or a “high quality illustration of a giraffe…
Once the shining city on a hill that the rest of the world looked to for leadership and guidance, America’s moral high ground has steadily eroded in recent decades — and rapidly accelerated since Trump’s corrupt, self-dealing tenure in the White House began. Our…
When it comes to motion tracking and music, you can follow the breadcrumbs including Max Mathews, Imogen Heap, Beat Saber, a growing research and Kickstarter crowd, and now potentially you. If you’re a DJ using djay Pro AI on an iPad Pro running iOS 14 (utilizing Apple’s…
Alphabet-owned DeepMind may be best known for building the AI that beat a world-class Go player, but the company announced another, perhaps more vital breakthrough this morning. As part of its work for the 14th Critical Assessment of Protein Structure Prediction, or CASP, DeepMind’s AlphaFold 2 AI has shown it can guess how certain proteins will fold themselves with surprising accuracy. In…
