AI & Robotics

Talent management’s many challenges in keeping employees engaged are helping to define the future of work. Every organization is struggling to meet its need for experts who bring new skills, made more difficult by high attrition rates and a competitive job market. Chief human resources officers (CHROs) and the organizations they lead are looking to build the expertise they need by upskilling…

For customer experience and contact center leader Genesys, the use of artificial intelligence (AI) is increasingly at the foundation of all its services. At the company’s Xperience ’22 conference today, Genesys announced its new integration with Pointillist’s contact center optimization technology. Genesys acquired Pointillist in December 2021 in a bid to help bring new AI capabilities for…

We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 – 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Buildings have been one of the most voracious users of IoT devices. Smart buildings, in particular, use connected devices to measure everything from temperature, lighting, air quality, noise…

TigerGraph, maker of a graph analytics platform for data scientists, during its Graph & AI Summit event today introduced its TigerGraph ML (Machine Learning) Workbench, a new-gen toolkit that ostensibly will enable analysts to improve ML model accuracy significantly and shorten development cycles.  Workbench does this while using familiar tools, workflows, and libraries in a single…