AI & RoboticsNews

The promise of sustainable AI may not outweigh the organizational challenges

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. An organizational movement towards mass digitization is underway — and no industry is exempt. The number of connected devices is expected to reach 55.7 billion by 2025, of which 75% will be connected to an IoT platform — a shift that has presented a significant…
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AI & RoboticsNews

IBM upgrades Linux mainframe, boosting availability and AI performance

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. The mainframe, the hardware stalwart that has existed for decades, is continuing to be a force in the modern era. Among the vendors that still build mainframes is IBM, which today announced the latest iteration of its Linux-focused mainframe system, dubbed the LinuxOne…
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AI & RoboticsNews

Why humanity is needed to propel conversational AI

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Conversational AI is a subset of artificial intelligence (AI) that allows consumers to interact with computer applications as if they were interacting…
AI & RoboticsNews

AI Act: What does general purpose AI (GPAI) even mean?

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. The AI space is laden with acronyms — but arguably, one of the most-discussed right now is GPAI (general purpose AI). As anyone paying attention to the AI landscape is well-aware, this term could eventually define — and regulate — systems in the European Union’s AI…
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AI & RoboticsNews

Why the explainable AI market is growing rapidly

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Powered by digital transformation, there seems to be no ceiling to the heights organizations will reach in the next few years. One of the notable…
AI & RoboticsNews

Zendesk integrates AI with intelligent triage to speed up CX responses

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Customer service is a tough business, with multiple challenges that businesses need to address quickly in order to maintain the best possible customer experience. In a bid to help organizations deal with customer service challenges more quickly, San Francisco-based Zendesk…
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