AI & RoboticsNews

Solidroad just raised $6.5M to reinvent customer service with AI that coaches, not replaces

June 6, 2025
Solidroad, an artificial intelligence startup that promises to solve one of customer service’s most persistent problems, has raised $6.5 million in seed funding to expand its platform that automatically trains customer service representatives and improves AI agents. The Dublin-founded company, led by First Round Capital with participation from Y Combinator, addresses a fundamental challenge…
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AI & RoboticsNews

Your AI models are failing in production—Here’s how to fix model selection

June 4, 2025
Enterprises need to know if the models that power their applications and agents work in real-life scenarios. This type of evaluation can sometimes be complex because it is hard to predict specific scenarios. A revamped version of the RewardBench benchmark looks to give organizations a better idea of a model’s real-life performance. The Allen Institute of AI (Ai2) launched RewardBench 2, an…
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AI & RoboticsNews

Enterprise alert: PostgreSQL just became the database you can’t ignore for AI applications

June 3, 2025
The open-source PostgreSQL (sometimes also referred to as Postgres) is apparently a very hot commodity for big enterprise data platform vendors. Snowflake is acquiring privately-held PostgreSQL provider Crunchy Data, in a deal that is reportedly valued at $250 million. The acquisition comes barely two weeks after Snowflake’s rival Databricks acquired serverless PostgreSQL vendor Neon. The pair…
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AI & RoboticsNews

Model Context Protocol: A promising AI integration layer, but not a standard (yet)

June 2, 2025
In the past couple of years as AI systems have become more capable of not just generating text, but taking actions, making decisions and integrating with enterprise systems, they have come with additional complexities. Each AI model has its own proprietary way of interfacing with other software. Anthropic’s Model Context Protocol (MCP) is one of the first attempts to fill this gap. It proposes a…
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