AI & RoboticsNews

Zendesk integrates AI with intelligent triage to speed up CX responses

September 14, 2022
Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Customer service is a tough business, with multiple challenges that businesses need to address quickly in order to maintain the best possible customer experience. In a bid to help organizations deal with customer service challenges more quickly, San Francisco-based Zendesk…
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AI & RoboticsNews

3 essential abilities AI is missing

September 14, 2022
Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Throughout the past decade, deep learning has come a long way from a promising field of artificial intelligence (AI) research to a mainstay of many…
AI & RoboticsNews

What the EU AI Act means for the insurance industry

September 14, 2022
Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Artificial Intelligence (AI) is being put to work across the insurance industry, providing insurers with a powerful edge in working more efficiently…
AI & RoboticsNews

Foundation models: 2022’s AI paradigm shift

September 14, 2022
Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. 2022 has seen incredible growth in foundation models — AI models trained on a massive scale — a revolution that began with Google’s BERT in 2018, picked up steam with OpenAI’s GPT-3 in 2020, and entered the zeitgeist with the company’s DALL-E text-to-image generator…
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AI & RoboticsNews

What is reinforcement learning? How AI trains itself

September 13, 2022
Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Table of contents What are some useful open-source options for reinforcement learning? How do major providers handle reinforcement learning? How do AI…
AI & RoboticsNews

Meta is spinning off the Pytorch framework into its own AI research foundation

September 13, 2022
In 2016, Meta (then but a simple country Facebook) launched its open-source AI research library, the Pytorch framework. Six years and 150,000 projects from 2,400 contributors later, Meta announced on Monday that the Pytorch project will soon spin out from the company’s direct control to become its own entity, the Pytorch Foundation, a subsidiary within the larger Linux Foundation nonprofit…
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AI & RoboticsNews

Deep Dive: How AI content generators work

September 9, 2022
Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Artificial intelligence (AI) has been steadily influencing business processes, automating repetitive and mundane tasks even for complex industries like construction and medicine.  While AI applications often work beneath the surface, AI-based content generators are front and…
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